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Product Description

Thats Customer Focus This Exceptional E-book Shows You How To Create A Truly Customer-focused Organization And Reap The Financial Gains Associated With Effective Customer Focus. It Contains Almost 200 Pages Of Examples, Illustrations, Case Studies, Tools And More That Work. III Customer Focus is a profit strategy Low customer focus companies average a 1 Return on Sales and lose 2 market share each year High customer focus companies average a 10 -12 Return on Sales and grow 5 6 a year II This book will help you to increase customer retention create customer loyalty and ensure sustainable long-term